Privacy Policy

Last updated: November 5, 2025

This Privacy Policy explains how Channel Atlas Connect (“Channel Atlas”, “we”, “us”) collects, uses, and safeguards personal information when you browse our site, submit a channel, or interact with our services.

By accessing or using Channel Atlas Connect, you consent to the practices described below. If you disagree with this policy, please discontinue use of the service.

1. Data Processing Activities

We process limited personal data that you voluntarily provide, including contact details, channel metadata, and submission history, to review listings, communicate updates, and maintain platform integrity.

We also collect device and usage analytics through cookies and similar technologies to maintain security, prevent abuse, and understand how visitors engage with the directory.

2. Data Retention Periods

Application records and support correspondence are retained for up to 24 months after the last interaction to document review decisions and comply with legal obligations.

Aggregated analytics logs are stored for up to 18 months, after which they are anonymized or deleted unless we must preserve them to resolve disputes or enforce policies.

3. Third-Party Sharing

We share data only with vetted service providers that host our infrastructure, deliver analytics, or provide communication tools under strict contractual safeguards.

Where legally required, we may disclose information to public authorities or respond to lawful requests, and we will notify you when permitted.

4. Your Privacy Rights

Depending on your jurisdiction, you may exercise the following rights:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data where permitted by law.
  • Object to or restrict certain processing activities.
  • Withdraw consent or opt out of marketing communications.

5. Contact and Questions

To exercise your rights or ask questions about this Privacy Policy, contact us at [email protected]. We respond to verified requests within 30 days.